menu icon

rules

Definitions:

“Proservice” LTD – hereinafter “Proservice”
Servers belonging to “Proservice” LTD – hereinafter “Servers”
User of any service of “Proservice” LTD – hereinafter “User”

Please carefully read the “Service Use Rules” and ensure that each clause is clear and acceptable to you.

By using or ordering any “Proservice” service, you automatically agree to these rules published on the Proservice website.

“Proservice” reserves the right to immediately terminate services in case of violation of these rules.

The company may also temporarily suspend servers for maintenance purposes (not exceeding 4 hours per month).

“Proservice” may update these rules at any time. Changes become effective upon publication.

1. Content and Liability

Users are prohibited from using services for illegal purposes or distributing content that violates Georgian law.

  • Spam distribution
  • Warez, proxy, popup, and similar sites
  • Phishing, malware, or harmful files
  • Pornographic or violent content
  • Copyright-infringing materials

On Shared Hosting, the following are also prohibited:

  • Chat, file, image, or video hosting platforms
  • Banner exchange systems
  • Audio/video streaming services
  • Traffic counters and similar systems

2. Server Resources

In case of excessive resource usage, services may be temporarily or permanently suspended.

  • Max users per day – 3000
  • CPU usage – 10%
  • Database size – 1 GB
  • Emails per day – 500
  • Email size – 20 MB
  • Connections per IP – 200

PHP Configuration:

  • Memory Limit: 128 MB
  • Upload Max File Size: 32 MB
  • Max File Uploads: 20
  • Post Max Size: 32 MB

3. Contact Information

Users must provide accurate and complete contact information and update it when necessary.

4. Technical Support

Email: support@proservice.ge

  • Use your registered email address
  • Specify your domain
  • Describe the issue in detail
  • Keep full email history

5. Payment

Payments must be made in advance according to the selected plan (monthly or yearly).

You will receive an invoice 5 days before the due date.

In case of non-payment, the service will be suspended. Data may be deleted after 20 days without notice.

6. Backup Copies

“Proservice” performs backups, but users are responsible for keeping their own copies. It is recommended to back up data at least once per week.