1. General Provisions
This Personal Data Protection Policy (hereinafter "Policy") defines how ProService LLC (hereinafter "Company") collects, uses, stores, and protects personal data when using our website (hereinafter "Site") and hosting services (hereinafter "Services").
This Policy has been developed in accordance with the requirements of the "Law on Personal Data Protection" of Georgia, the "Law on Electronic Communications" of Georgia, and other relevant normative acts of Georgia.
2. Definition of Terms
The terms used in this Policy have the following meanings:
- Personal Data – any information related to an identified or identifiable natural person;
- Data Subject – any natural person whose personal data is processed;
- Data Processing – any operation performed on data using automatic, semi-automatic, or non-automatic means;
- Data Administrator – a public institution, natural or legal person who determines the purposes and means of processing personal data.
3. Data Administrator
ProService LLC
Identification code: 204929168
Legal address: Georgia, Tbilisi, P. Kavtaradze Lane 3
Email: contact@proservice.ge
Phone: 2430043
4. Personal Data Collected
We may collect the following types of personal data:
4.1. When creating an account:
- First and last name
- Email address
- Phone number
- Postal address
- Company name and identification code
- Account security information
4.2. When making payments:
- Payment card information (last 4 digits)
- Bank account details
- Payment history
4.3. When using services:
- IP address
- Domain names
- Usage statistics
- Log files
5. Purposes of Data Collection
- Provision of services
- Account management
- Payment processing
- Technical support
- Security and fraud prevention
- Legal compliance
6. Legal Basis for Data Processing
- Contract performance
- Legitimate interest
- Legal obligation
- User consent
7. Data Retention
- Account data: up to 6 years
- Financial data: up to 6 years
- Support data: up to 2 years
8. Data Security
- Encryption (SSL/TLS)
- Secure servers
- Access control
- Regular audits
9. Your Rights
- Access to data
- Correction of data
- Deletion of data
- Restriction of processing
- Withdraw consent
10. Contact
Email: contact@proservice.ge
Phone: 2430043
Effective: March 25, 2024
Last updated: March 20, 2025
